Fees on Top up
Standard top-up methods in the app (ACH, WIRE, external bank account) typically have no platform fee.
Crypto top-ups are arranged with support; fees are agreed separately.
Open Home.
Click Make a deposit.
Select one of the available top-up methods.
Click Invoice.
Enter the required amount.
Generate the invoice.
Download the PDF invoice and complete the payment using the provided details.
Use the ACH transfer details provided in the funding window.
beneficiary name;
beneficiary address;
bank name;
account number;
routing number;
account type.
Copy the required details and complete the transfer from your bank account.
Important note:
ACH transfers are typically processed within 1–3 business days;
processing time depends on the sending bank.
ACH transfer limits: $1–$1,000,000.
Use the wire transfer details provided in the funding window.
Before sending a wire transfer, contact support or your account manager if additional confirmation is required.
After the transfer is completed, send payment confirmation details to support if requested.
Important note
wire transfers are typically processed on the same business day;
additional bank fees may apply depending on your bank.
Wire transfer limits: $1–$1,000,000.
You can top up the balance using a linked external bank account.
Select Top up using external account.
Choose the linked bank account.
Enter the amount.
Click Deposit.
If no external account is connected:
Click Add account.
Complete bank account connection through Plaid.
Important note:
processing time depends on the bank and provider;
deposits from closed or unsupported bank accounts may fail.
PLAID transfer limits: $10–$1,000,000
Crypto top up is available through support or your account manager.
The application does not support direct crypto deposits inside the interface.
Important note
available top-up methods depend on your company configuration;
minimum or maximum amount limits may apply;
some methods may be unavailable depending on your region or provider;
appropriate permissions may be required to top up accounts.