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Elibrium Support Center

Everything you need to manage cards, payments, accounts, spending controls, and API integrations in Elibrium

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Registration and KYB

Registration and email verification

What is KYB verification?

How to complete KYB verification

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Accounts

How to top up account

How to create a transfer

Exporting transfers and balance history

Account creation permissions

How to remove account access

How to view transfers for a specific period

How to view fees in Balance History

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Cards

How to issue a card

How to block and unblock a card

Card issuance limits

Card statuses

How to configure spending policy

Card spending limits

What is a spending policy?

Bulk actions on cards

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Statements

Statements overview

Difference between Detailed and Summary reports

Reports export limits

How to view top ups for a specific period

What is a Monthly invoice?

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FAQ

Why do I see the “429 Too Many Requests” error?

How can I test the API or platform functionality?

Reached card limits

Pending payment status

Are there fees for declined payments?

What fees can be charged?

Transaction fees

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API

API overview

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Roles and Members

Roles & permissions

How to invite team member

How to block or unblock a member